The following is intended to serve new, as well as, returning players as a reference to solve the most common problems and questions.






I installed Diablo for the fist time. Unfortunately I can’t connect to Battle.net. The following error message gets displayed: "Unable to connect to the Battle.net. If you are using a modem to connect to your service provider and are not configured for Dialup Networking, you may have to initiate the connection manually."

°Make sure that you run the latest version of Diablo. The latest version is 1.09. You can download it here. Simply copy the patch file into your Diablo folder, run it and let the patch be installed. When you run Diablo again, you should be able to connect to Battle.net.

°In case you still can’t connect to the Battle.net, make sure to be connected to the internet. Furthermore, it may be necessary to create an exception for Diablo on your Firewall.

I can’t seem to find any games on Battle.net. Is activity really that bad these days? What are the most frequented channels on each gateway?

°I’m afraid that activity indeed is pretty low these days. However, the main reason for you not seeing games in the ‘Matching Public Games’ list is, that only games within your level range will get displayed there. The table below shows what ranges of clvl will be matched together.






10 - 14

30 - 34

2 - 3

15 - 19

35 - 39

4 - 5

20 - 24

40 - 44

6 - 9

25 - 29

45 - 50


°If you want see a complete list of available games, it’s possible to query one of the many channel bots with the ‘games’ command. The bot will list all active games, as well as detailed information about the creator(s).

°The most active channels right now are Diablo DEU-1 and Diablo ESP-1 on the Europe-Gateway. On U.S.West & U.S.East, I recommend visiting Diablo USA-1.

I can’t join most games on Battle.net. I always receive the following error message: "You were unable to join. The game you have selected is not responding. The latency to the game creator is too high."

°This problem mainly occurs because the host of the regarding game session is not allowing the needed ports for Diablo on his router and/or Firewall. Usually, there is no way to join these games at all. Talk with the host and indicate him to setup the ports as described below.

Other players can’t join my created games on Battle.net. They always receive the following error message: "You were unable to join. The game you have selected is not responding. The latency to the game creator is too high."
How can I fix this problem?

°Don’t worry there is a solution for this annoying problem. All you have to do is to setup your routers ports permission the following way:




Diablo & Warcraft II

6112-6119 TCP & UDP out & in

Diablo II & Lord of Destruction

6112 TCP out
4000 TCP out & in

StarCraft & Broodwar

6112 TCP & UDP out & in

Warcraft III & The Frozen Throne

6112 TCP in
6113-6119 TCP out & in

World of Warcraft

3724 TCP out & in


°Occasionally, it’s necessary to create an exception for the regarding ports on your Firewall as well.
°A detailed guide how to forward your ports on many different router systems can be looked up here.

Why can’t anyone see/join the game I created on my local IPX network?

°Make sure that you are all using the same version number of Diablo. Different patch versions will not be able to play together. Besides that, you should verify that all computers are using the same network settings. To adjust the settings correctly, follow the description below:

° Click on the "Start Button".
° Select "Settings".
° Select "Control Panel".
° Double-click on the "Network" icon.
° Find and select the section of your networking list that mentions IPX.
° Highlight the IPX protocol and click the "Properties" button.
° Set "Internal network number" to 00000000
° Set "Frame type" to 802.3
° Set "Network Number" to 00000001

°On recent Windows versions, (Windows Vista and newer) IPX won't work at all, since it is no longer supported. I recommend adding this modification to your Diablo folder. It enables UDP functionality, which is the official successor of the IPX protocol.
° Please take note, that you won't be able to connect to Battle.net as long as this mod is installed.

Diablo tends to crash without any replicable reason while I’m gaming. The following error message "Storm Error" gets displayed. What’s the reason for it? How can I prevent it?

°This problem occurs mainly to people with multi-core processors. You can fix this annoying problem by making Diablo run on only one single processor. Just follow the description below:

° When Diablo is running press "ctrl-alt-delete"
° Go to “Task-Manager
° Then go to “Process
° Right click on “Diablo.exe
° Now click on “Set Affinity
° Disable all checkboxes except one.

°This should fix the problem entirely. However, you unfortunately have to redo these steps every time you start Diablo. Alternatively, you can download this patch and extract it to your Diablo folder. It will set the affinity automatically for you.

Colours, icons and the chat in Diablo are displayed wrong/faulty. Everything looks like being drawn on acid. What's going on?

°This so called ‘Rainbow-colour bug’ occurs mainly to people who run 'Windows Vista' or 'Windows 7' operating systems. You can download Blizzards official fix for this problem right here. Make sure to pick the correct version for your operating system (32 or 64 bit).

°For all other compatibility problems, take a look into our Diablo Compatibility Guide’.

I'm unable to whisper to other users with the default /w, /msg and /whisper commands. The following error message gets displayed: "You can‘t whisper that user." Is it still possible to send private messages to other users?

°The classic whisper commands unfortunately don't work for Diablo anymore. You can still whisper to other users though. You have to add them to your friends list with the /f add nickname command, and use the /f msgor /f m command to send messages. Admittedly this is not the best way to send "private" messages, as you whisper to every player on your friends list with these commands. In case you should need privacy, simply remove unbidden ears from your friends list with the /f remove nickname command.

Where can I find my Diablo singleplayer savegames and/or multiplayer characters?

°From version 1.08 onwards, savegames, as well as character saves, are stored in your Diablo directory. Multi_x.sv files represent your multiplayer characters, and single_X.sv files your singleplayer savegames.

°Earlier game versions store savegames and character saves in the Windows folder.

My Diablo CD tends to cause very long loading times ingame. Sometimes I even experience lag. For example when I change my gear. What can I do to get rid of this problem?

°I recommend to create an image file of your CD. This can be done by pretty much all CD/DVD recording applications. You can use this image file as a replacement for your CD. Loading times will get decreased to a minimum. Consequently, the well known ‘loading lags’ won’t occur anymore.

°To load/mount an image file, it will be necessary to install a program which is capable of creating a ‘virtual CD/DVD drive’. I recommend DAEMON Tools Lite’It’s small and very user-friendly.




My character appears to have lost Health Points and/or Mana Points permanently. What’s the reason for this?

°Health Points can get decreased permanently by a Zombie named ‘BlackDeath’. These creatures can only occur on dungeon level 3 to 5. They are coloured in a bright yellow, which makes identifying them quite easy. With each hit, they will decrease your characters maximum health permanently by 1 point!

°Maximum Mana can be decreased by 3 shrines: ‘Fascinating Shrine’, ‘Ornate Shrine’ and ‘Sacred Shrine’. Each of them decreases your mana pool permanently by 10%! Consequently, it’s advisable to stay away from‘Cauldrons’ and ‘Goat Shrines’ as well, since they can trigger any shrine effect randomly.

My character walks awfully slow. Is there anything I can do about it?

°In classic Diablo there is no way to make your character walk any faster. In Blizzard’s official expansion ‘Diablo Hellfire’, there is an option to let your character run. This however only works in town.

°An alternative way to enhance the movement speed of your character is to learn the ‘Teleport spell’. With a solid mana pool, characters can move through an entire dungeon level in a couple of seconds.

Is there a way to access higher difficulties in singleplayer mode?

°Yes there is a way to enable ‘Nightmare’as well as ‘Hell’ difficulty in singleplayer. All you have to do is to start a multiplayer game on‘Nightmare’ or ‘Hell’ difficulty. Then simply quit back to the main menu and start a singleplayer game. The singleplayer game will be the same difficulty as the multiplayer one, including the value of experience per monster, gold drops, etc.

Is there a way to skip the end movie?

°All you have to do to skip Diablo’s end title is to minimize the game window. Simply press ‘Alt+Tab’ or the ‘Windows button’ to force this effect. Now when you return back to the game, you will find yourself either in your local channel, or in the main menu.

Is there a way to obtain Diablo’s drops?

°Yes you can obtain his drops by simply going up to town while Diablo gets killed by another player. The players in town won’t get dropped out of the game by the ending title.

What about the Cow level? Is this level really existing in Diablo?

°No the ‘Cow level’ is just a myth which was invented in the early days of Diablo. The main purpose of this myth was to fool around with new players. A few of the methods to access the ‘Cow level’ involve very tedious tasks. A classic one would be to click on one of the cows in town a couple of hundred times :-)

°It’s worth to note, that Blizzard actually implemented a Cow level in Diablo 2.

What’s the best way to exchange gear between my characters?

°The most common (and legit) way to do this would be to ask another player to host a so called ‘mule game’. Alternatively, there are quite a few third-party solutions for this issue. One would be Diablo Torch’, which implements an ingame stash to Diablo. Another one is Blue Scorpios Diablo Saver’. With this tool, you can export items as well as characters to your hard drive, and load them into the game when desired. You can find detailed information about both programs in our ‘Technical Support section’.

How to achieve maxed spell levels on Rogues and Warriors?

°All you have to do is to run for ‘Enchanted Shrines’,until all spells are maxed out except the ones which are readable even without having a very high magic attribute. The spells with the lowest magic requirement from s.lvl 14 to s.lvl 15 are:‘Fire Bolt’ (177), ‘Heal Other’(192) and ‘Healing’ (192).

What does the term ‘legit’ stand for?

°'Legit' basically means to play the game the way it is intended to be played. No cheats, no hacks, no exploits, no dupes, no third-party programs.


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